Welcome to Merlancia Industries, the nation's premier Amiga retailer, developer,
and distributions firm. We stock all current Amiga products, as well as
many older products that are not available anywhere else.
The tabs to the left are used to navigate
through the catalogue. For the most part, they are self-explanatory. If
you are looking for a product that you do not think is covered on the list,
please use the search field below, or call our toll free line at 1-877-53-AMIGA
(26442) and ask us.
If you encounter any errors on this
site, please inform us via e-mail. We do our best to make sure that the
information on this site is as accurate and up-to-date as possible. However,
unforeseen problems do occur, and we will do our best to make sure that
they are corrected in a timely manner.
Ordering information: You may order
products directly from the Merlancia Online Catalogue online, via credit
card, or via debit card. You may also generate a parts order to print out
and mail to us with a paper cheque. You may also call our toll free line
during normal business hours to place your order. We ask, however, that
technical questions are limited to our normal ground lines only. If you
have purchased a product that you are encountering difficulties with, then
you may call our toll free line first of course. You may also call our
toll free line to schedule a repair on your machine or equipment.
Return policy: You may return items
purchased from us within 30 days of receipt of said items. At our discretion,
we will either offer a direct refund in the same manner as the payment
method (cash payments will always be re-imbursed by paper cheque), or we
will issue you a gift certificate. Items sold as new must be returned unopened
and un-used. Items returned for reasons other than manufacturer's defect
may be subject to a nominal re-stock fee. Items that are returned because
of damage or defect may be exchanged only. Software that has been opened
is not returnable. Items returned for reason other than defect will be
subject to a 30% restocking fee. Orders cancelled after prepared to ship
will also be subject to a restocking fee of 30%
Any attempt to dispute charges to you
on a credit/debit card will result in a processing fee of $25.00 for each
dispute. There is a $35 charge for returned cheques. If you have
billing questions or concerns, please call Merlancia/AmigaZone billing
at 877-53-AMIGA toll free.
If you have any questions, please feel
free to contact us either via telephonic, postal, or electronic means.
Thank you for your business.